Conditions of Use

Welcome to Undeez. Undeez and its affiliates provide their services to you subject to the following conditions. If you visit or shop at Undeez, you accept these conditions. Please read them carefully. In addition, when you use any current or future Undeez service or visit or purchase from any business affiliated with Undeez, whether or not included in the Undeez Web site, you also will be subject to the guidelines and conditions applicable to such service or business. If these conditions are inconsistent with such guidelines and conditions, such guidelines and conditions will control.

Pricing

Except where noted otherwise, the List Price displayed for products on our website represents the full retail price listed on the product itself, either including or excluding Value Added Taxation as indicated. With respect to items sold by Undeez, we cannot confirm the price of an item until you order.

Electronic Communications

When you visit Undeez or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Undeez or its content suppliers and protected by South African and international copyright laws. The compilation of all content on this site is the exclusive property of Undeez and protected by South African and international copyright laws. All software used on this site is the property of Undeez or its software suppliers and protected by South African and international copyright laws.

Trademarks

Undeez, and other Undeez graphics, logos, page headers, button icons, scripts, and service names are trademarks, registered trademarks or trade dress of Undeez. or its affiliates in South Africa and/or other countries. Undeez trademarks and trade dress may not be used in connection with any product or service that is not Undeez, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits Undeez. All other trademarks not owned by Undeez or its affiliates that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Undeez or its affiliates.

License and Site Access

Undeez grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Undeez. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Undeez. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Undeez and our affiliates without express written consent. You may not use any meta tags or any other “hidden text” utilizing Undeez name or trademarks without the express written consent of Undeez Online. Any unauthorized use terminates the permission or license granted by Undeez. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Undeez so long as the link does not portray Undeez, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Undeez Online (UoL) logo or other proprietary graphic or trademark as part of the link without express written permission.

Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Undeez does sell products for children, but it sells them to adults, who can purchase with a credit card. If you are under 18, you may use Undeez only with involvement of a parent or guardian. Undeez and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Reviews, Comments, Communications, and other content

Visitors may post reviews, comments, and other content; send e-cards and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Undeez reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

If you do post content or submit material, and unless we indicate otherwise, you grant Undeez and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Undeez and its affiliates and sub licensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Undeez or its affiliates for all claims resulting from content you supply. Undeez has the right but not the obligation to monitor and edit or remove any activity or content. Undeez takes no responsibility and assumes no liability for any content posted by you or any third party.

Risk of Loss

All items purchased from Undeez  are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Product Descriptions

Undeez and its affiliates attempt to be as accurate as possible. However, Undeez does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Undeez itself is not as described, your sole remedy is to return it in unused condition.

Product Manufacturing

All products are manufactured and might not look identical to the product images. Undeez will inspect each product before it is sent out to our customers insuring that any manufacturing defect is pick up and replaced with another item.

Due to nature of some of the designs found in Undeez products, we have added other materials other than cotton to help keep the design or shape of the product. This helps with the product keep its shape as it meant to be after months of wearing and washing. However the cotton percentage in these products is still extremely high. Wear and tear of our products does occur.Wear and tear is damage that naturally and inevitably occurs as a result of normal wear or aging. 

Return Policy

Undeez prides itself on the highest level of Customer Satisfaction. We believe our products are made to the highest quality and will rival any top branded underwear or socks on the market. We take pride in the quality of our products and excellent value. Give us a try!

For hygiene reasons Underwear and Socks may not be returned or exchanged

Please check the your size against the size chart to ensure you receive the correct size and all garments are individually checked before shipment to ensure there are no manufacturing defects. Wear and tear of our products does occur.Wear and tear is damage that naturally and inevitably occurs as a result of normal wear or aging. 

Delivery Policy

We at Undeez understand that you want your goods delivered to you as soon as possible and will try our best to achieve this, however delivery time may be dependent on your order and your delivery address. We will do our best to get your goods to you as soon as possible, however if we are waiting for backorders this may delay the process.

Orders that use Po Box Address will be sent via Post Speed services.

Spend over R250 and your order will be dispatched to you free of charge.  Any order below R250 will be sent via our counter to counter courier service. Which takes up to 5 – 7 working days depending on the the address.

We use a door to door delivery for all orders over R250 and can take up to 1 to 2 days. Please note this service only works on work days. If the order is made on the weekend or a public holiday, the order will be sent out on the next working day.  If an item is out of stock at the time of order we will notify you about the back order and delivery it once that item is in stock.

Door to door delivery service is only in Main city centers any other address outside main city centers orders could take up to 5 working days. We use a counter to counter service for any address outside main city centers.

All Orders made before 13hoo will receive next day delivery. Main city center only and subject to availability of stock.

Please note that any order made on Friday After 12pm will be dispatched the following Monday.

For international orders please contact us directly.

 

Other Businesses

Parties other than Undeez and its subsidiaries operate stores, provide services, or sell product lines on this site. In addition, we provide links to the sites of affiliated companies and certain other businesses. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any of these businesses or individuals or the content of their Web sites. Undeez does not assume any responsibility or liability for the actions, product, and content of all these and any other third parties. You should carefully review their privacy statements and other conditions of use.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

THIS SITE IS PROVIDED BY Undeez ON AN “AS IS” AND “AS AVAILABLE” BASIS. Undeez MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, Undeez  DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Undeez DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM Undeez ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Undeez WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

Applicable Law

By visiting Undeez, you agree that the South African law, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Undeez or its affiliates.

Disputes

Any dispute relating in any way to your visit to Undeez or to products you purchase through Undeez shall be submitted to confidential arbitration by law, , except that, to the extent you have in any manner violated or threatened to violate Undeez intellectual property rights, Undeez may seek injunctive or other appropriate relief in any court within South Africa, and you consent to exclusive jurisdiction and venue in such courts. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement.

Site Policies, Modification,and Severability

Please review any other policies posted on this site. These policies also govern your visit to Undeez. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.